New Step by Step Map For Telus customer service

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• I had been bounced among numerous brokers, my calls have been disconnected, And that i acquired inconsistent data pertaining to my contract and special discounts.

Again within your day, you experienced a selection of companies. Now We've got megacorps that swallow every option option up and you also're still left with three decisions spanning an entire state, all of which collude with eachother to extort It truly is customers.

00 more a month.  Even though my deal says promo selling price is for two several years my Invoice states it can be one 12 months.  Right after shelling out an afternoon right now endeavoring to get help, following the 3rd person I spoke they said they can explore it and phone me  again.  I didn't receive a call back with responses.  This is completely unacceptable.  I regret signing up with Telus and will notify Every person I understand to under no circumstances sign up with them.  Away from curiosity I referred to as Shaw and straight away experienced the decision answered and the individual I spoke with was distinct and articulate.  Experience trapped in a very agreement and with the mercy of a giant procedure which includes no help for its customers.

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You will then get a text message in the event the agent responds, and you may abide by up at your earliest comfort.

I'm producing to specific my deep dissatisfaction With all the customer service I received even though trying to make clear the main points of my new deal and reductions. My recent expertise has remaining me feeling discouraged, undervalued, and worried about your workforce's All round top quality of support.

Undoubtedly not the encounter we wish our customers to possess. Be at liberty to send us a private message and we are able to explore our possibilities for getting this fixed for yourself.

I haven't been so pissed off with a corporation.  It truly is not possible to have responses from Telus.  My bill has become adjusted a number of times because signing up with them a 12 months in the past following a promoter came to our doorway and drew us in with engaging delivers.  She even mentioned Telus would buy Shaw's deal penalty to maneuver us above.  I regret every second of relocating.  It will require up the majority of the afternoon to speak with another person at Telus.  Keep times estimate one hour only for being forwarded to anyone and placed on keep for another hour.  My agreement settlement demonstrates what my bill need to be Nevertheless they arbitrarily adjust my Monthly bill to one hundred.

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The hours they've are usually not Functioning very well with my work and caring for an elderly member of the family frantic schedule. I also chatted Nevertheless they informed me I have to connect with in. 

I've built numerous telephone phone calls, I have clicked on "Alternatively, you can Speak to our TELUS Management Crew here".  accomplished the shape, without reaction, and completed A different sort on MyTelus and also go no response.

Looks like all we could do now is air our grievances on telus billing support the general public Discussion board while in the hopes of someone ready of authority can actually do a little something about this.  

Yeah, I’m binding by a two 12 months agreement unfortunately, I’m only 4 months in, but I did get somewhere. I assume The manager office known as me these days so I have a cell phone dialogue with him in an hour or so. We’ll see how that goes.

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